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50+ Frequently Asked Questions About WordPress

October 11, 2017
Frequently Asked Questions About WordPress

Have a question? No problem – we get a ton of questions about WordPress everyday. To help we thought we’d share and expand on some of the most common questions we’ve been asked about WordPress! We’ll cover tons of topics including:

  • About WordPress
  • Installing WordPress
  • WordPress Basics
  • WordPress Blogging
  • WordPress Pages
  • Customizing WordPress
  • WordPress SEO
  • Speeding Up WordPress
  • WordPress Security
  • Making Money with WordPress

Keep reading (and scrolling) to go through all our FAQs for WordPress.

Questions About WordPress

Not sure if WordPress is right for you? Here are answers to basic question about WordPress, what it is, how much it costs and more.

1. What is WordPress?

What is WordPress?

WordPress is a popular content management system (CMS) that you can use to power your website on your own hosting plan. WordPress makes creating a blog, landing page, online store, forum or other website possible for users around the world.

Confused about the differences between the two versions of WordPress? Have a look at this complete guide on vs and why we think is the better choice.

2. Is WordPress free?

WordPress itself is a free, open-source web software but to use it you will need to invest in a web hosting plan. You can find hosting for as little as $1 per month on a shared hosting plan, but we recommend spending a bit more on a managed WordPress hosting plan to make setting up and maintaining your website easy.

3. Is WordPress available in my language?

Maybe! Currently there are 169 locale WordPress translations available, with 10 of them at 100% up to date. Just visit the WordPress Polyglots page to check for your language or to even contribute to the translation process.

4. Do I need to know how to code to use WordPress?

Absolutely not! Most WordPress users are not developers since there’s no need to learn complicated CSS or PHP when there are plenty of feature rich themes and plugins to make changing your website easier.

Installing WordPress

Once you’ve decided to use WordPress it’s easy to get started. Just install WordPress then add a theme and even a few plugins to begin building out your website.

5. How do I install WordPress?

WordPress can be installed manually using their 5-minute installation process, but most hosting companies make this much easier. Most shared hosting plans feature 1-click installation from your main account page or cPanel. But if you choose a managed WordPress host like WP Engine, Flywheel or Kinsta you don’t have to do anything at all – WordPress is already pre-installed for you.

6. Can I install WordPress on my computer?

Yes you can! With WordPress you have the option to install it locally (on your computer) on almost any operating system. Depending on your skill level you can use a third party software like Desktop Server or Local by Flywheel, or manually install WordPress using MAMP, WAMP or LAMP.

7. How do I update WordPress?

Updates are easy, as you’ll see them in your WordPress dashboard. To install an update click on the refresh/update icon or navigate to Dashboard > Updates and click the button to “Install Now.” You should see a confirmation screen welcoming you to the latest version of WordPress once installation is complete.

8. What version of WordPress am I using?

WordPress Version Number

Not sure which version of WordPress your website is running on? Just log into your WordPress site and at the bottom right corner of your dashboard you should see your current version number.

9. Can I import my posts from another blog or blogging platform?

Yes – you can export content from your old blog to then import on your new WordPress blog. For full instructions based on your old blog platform checkout the official WordPress guide for importing content.

10. How do I change the style of my WordPress website?

The easiest way to change the look of your WordPress website is with a new theme. A WordPress theme is like a style skin for your website. Your theme will give your website a unique look, and depending on what’s included in the theme it may also add features for customizations like colors, fonts, menus, widgets, pages, post types, post formats and much more.

11. How do I install a WordPress theme?

Install a WordPress Theme

To install a new theme log into your WordPress website and navigate to Appearance > Themes > Add New. From here you can either browse free themes that are available via or you can click on the “Upload Theme” button to upload the zip file for a theme you’ve downloaded or purchased elsewhere.

12. I’m getting an error when I try to install my WordPress theme – what do I do?

There are a few common errors when installing a WordPress theme, but the most common is “Missing Stylesheet.” This means you tried to install the wrong file or folder. Your best bet is to double check that you’re uploading the installable theme zip file (it should not be an open folder or the all files & documentation zip).

Another common error is a white screen when you attempt to install a new theme. This often means you need to increase your server memory limit. Some hosting companies have an option in the main admin or cPanel, but you can always contact your hosting company’s support team for help.

13. How do I add new features to WordPress?

You can add a variety of features and functionality to you WordPress site with plugins. A WordPress plugin is essentially an add-on for your website. Plugins typically add new features or functionality to your WordPress website with little effort on your part. Just install and configure the plugin settings.

14. How do I install a WordPress plugin?

Install a WordPress PLugin

Installing a plugin is very easy. From your WordPress dashboard go to Plugins > Add New. From here you can use the search to locate a free plugin from to install or you can click the “Upload Plugin” button to upload the zip file for a plugin you’ve purchased or downloaded from a third party.

WordPress Basics

Now that you have WordPress installed and ready to go let’s cover the essential basic facts you should know about WordPress.

15. How do I change my logo?

Change or Upload a Logo in WordPress

To upload a new logo log into WordPress and navigate to Appearance > Customize. Depending on your WordPress theme you may see a “branding” or a “header” section and within there you should see an option to upload a custom logo.

Alternatively, if your theme uses a custom theme panel instead of the WordPress customizer simply select your theme panel from the main dashboard, locate the branding/header section and you should find an option for your logo.

16. How do I edit my WordPress menu?

Your WordPress menu (or navigation) should include links to key pages or posts on your website. From the WordPress Dashboard go to Appearance > Menus. From here you can create, edit and assign your menus.

  • Create a menu: Click the blue link to “create a new menu” and give the new menu a name.
  • Add/remove menu items: Use the options on the left side of the screen to add pages, posts, categories and tags that you’ve already published, or use the custom links option (which is great to link to other websites). To delete an item from your menu just click the “remove” link on the item.
  • Assign a menu location: After adding links to your menu use the Menu Settings section at the bottom of the page to select your menu location. These locations will depend on your WordPress theme and the locations (header, top bar, footer, etc) that the theme has defined.

17. How can I edit my sidebar?

WordPress Sidebar Widgets

WordPress uses widgets for the content displayed in the sidebar. To change your widgets open you dashboard and go to Appearance > Widgets. From here you can drag & drop to add, remove or reorder your widgets as well as use the individual widget options to customize the look of your sidebar.

Based on your theme, you may also be able to find more sidebar customization options under Appearance > Customize > Sidebar for colors, sidebar widths, etc.

18. How do I change my footer?

WordPress footers like sidebars utilize widgets (unless your theme includes a custom or alternative footer). Simply go to Appearance > Widgets to make changes.

And just like sidebars, if your theme includes custom options for footer columns, styling, copyright and more you’ll likely find them under Appearance > Customize > Footer or within a custom theme panel.

19. How do I change my password?

If you are already logged into your WordPress account, click on your username in the admin tool bar at top right corner of the screen (if your admin bar is disable, then simply go to Users > Your Username via the dashboard).

Generate New WordPress Password

Scroll to the bottom of the screen and click the option to reset your password. Write down your password or add it to your login app (such as 1Pass) then save.

Lost Password

If you’re locked out of your account go to your login page (usually at yourwebsite.url/wp-admin), click on the “Lost your password?” link and following the instructions to reset your password via email.

And if for some reason neither of those methods work, you can recover your password manually via phpMyAdmin or mySQL (but we only recommend this if you are comfortable with coding).

WordPress Blogging

Once you have your website ready you can start adding content. WordPress makes adding posts and pages easy, so there’s not need to feel intimidated. But if you do have a question, perhaps these Q&As will help when you create your first WordPress post.

Create a WordPress Post

20. How to I create a new post?

To create a new WordPress post first log into your WordPress installation then go to Posts > Add New. From here you can add your post title, content, excerpt and more. Learn more in this guide on how to create a WordPress post.

21. What is a post format?

A post format is a style for your blog post that is typically based around the media/content in the post (image, gallery, video, quote, etc). This option can be found when you create a blog post on the right side of the screen in the “Format” meta box. Learn more in our post formats guide.

22. How to I add a featured image?

When working on a post, click the link to “Set featured image” in the “Featured Image” meta box. This will open your media library. Either select an image or upload a new one and save.

Typically your image will be displayed using the image’s default dimensions, but depending on your theme there may be additional cropping (which cuts the image based on the height/width of the theme design) or display (stretch, cover, etc) options. Reference the documentation for your theme to locate these settings, though they’re often in the Customizer or a Theme Panel.

23. Where do I select a category and add tags to my post?

To choose a category and add tags to your post, use the meta boxes to the right of your content when creating a post. You can choose from existing categories and most used tags, or you can create new ones.

24. How do I insert videos (or audio) into my posts?

There are multiple ways to add video or audio files to your WordPress posts. You first option is to simply paste the link within your post content if the media is on the list of supported oEmbed options (which includes YouTube, Vimeo, Soundcloud, and many more).

Another option is if your WordPress theme includes built-in “Post Options” for you to add in video or audio as featured media (in stead of a featured image). If this option is available on your posts simply paste the link to your media, or upload your own mp3 or video file.

25. How do I add an image gallery to my post?

To add an image gallery you can use the built-in WordPress gallery option. Simply click the “Add Media” button at the top of your post content and select the “Create Gallery” option. Then just select the photos you’d like to use and click the button to “Create new gallery.” Before you finish and insert it though be sure to check that number of columns and where the images link to (if you link to media file for an image lightbox, attachment page if you want to open the image in a new tab or custom URL).

A second option is to use any image gallery or media options included in your theme. Some themes will include a gallery post format, and you will see an “image Gallery” meta box beneath your content when creating a post. Simply use this option for “Add Images” to select and insert the images you want to use in your gallery.

WordPress Pages

WordPress pages are not the same as posts. Instead pages are used for important content that you want to feature on your website such as an about page, contact form and your latest blog posts.

26. How do I create a new page?

When you log into your WordPress website use the dashboard menu to navigate to Pages > Add New. From here you can give your page a name, add content, media, insert shortcodes or even use a page builder to create something custom.

27. What is a page template (and what is it for)?

Homepage Template

A page template applies custom styling to a page. Depending on the theme you use you may have page templates for your homepage, full-width page, blog, shop, etc. To select a page template just make a selection from the dropdown in the “Page Attributes” meta box.

28. How do I set my homepage?

Homepage Reading Setting

To set your homepage go to Settings > Reading. You can either leave the default (which is “Your latest posts”) or select the “Static page” option and set your front page to the page you’ve created as your homepage, and add a posts page if you have one.

If you’d like to learn more about your homepage checkout this post on how to set and edit your homepage.

29. How do I create a contact page?

Contact Form 7

WordPress does not include a built-in contact form, but you can easily add one using a plugin. We recommend Contact Form 7 (free) or Gravity Forms (premium). Both allow you to create a form, customize the options and then insert it into any post or page using the shortcode (see the Contact Form 7 example above).

Customizing WordPress

WordPress is extremely flexible and easy to tweak to fit your own personal style. Here are pointers on how to quickly locate or add customization options for your WordPress website.

30. Can I use Google fonts on my WordPress website?

Of course! Many premium themes include built-in Google Fonts integration so all you have to do is locate the font options either under Appearance > Customize > Fonts/Typography or within the Theme Panel under a typography section.

If your theme does not include this features you can always install a third party plugin.

31. Can I customize my theme colors?

Yes! There are three ways to customize your colors and styling.

  • First, log into your WordPress website and go to Appearance > Customize and see if there are any built-in options that are a part of your theme.
  • Second, if there aren’t options for the theme element you want to customize then you have the option to install a live CSS editor plugin such as Yellow Pencil so you can point, click and edit styles.
  • Third, you can create a child theme and make your own stylesheet edits (we only recommend this if you are comfortable coding and are familiar with creating a WordPress child theme).

32. How can I customize my page layouts?

If you want to change your page or post layouts the easiest option is to use a WordPress page builder. These plugins include easy to use drag & drop builders so you can create custom pages, posts and even custom post types (such as staff or store pages). You can preview this functionality in our WPBakery Visual Composer page builder guide.

A second option is to create a child theme and make manual changes to the theme. It’s extremely important in this circumstance that you remember to use a child theme, otherwise all of your edits will be lost when you update the theme (it’s also important for security and theme functionality that you always update your theme – so no ignoring updates!).

WordPress SEO

SEO is a huge part of building a successful website, but it can be confusing at first. Here are some helpful tips to get you pointed in the right direction!

33. What is SEO?

SEO is short for Search Engine Optimization. This effects how you rank in search results on search engines such as Google, Bing and Yahoo. There are many factors that SEO takes into account including content quality, backlinks, structured data, sitemaps and more.

34. Is WordPress SEO friendly?

WordPress is SEO friendly but it will not do all the work for you. WordPress is setup to make it easy for you to manage and improve your SEO but just moving your blog to WordPress likely won’t change your search engine rankings.

35. How can I improve my SEO?

One of the easiest ways to improve your SEO is with a WordPress plugin. We recommend using Yoast SEO, which adds options for:

  • Titles & meta
  • Social links
  • XML sitemaps
  • Breadcrumbs
  • And more

Also ready up on awesome SEO tips on reputable blogs such as Moz, Yoast, ahrefs, Backlinko or even WPExplorer’s WordPress SEO tips on the blog.

Speeding Up WordPress

Website speed is a huge concern for any webmaster, no matter which platform you use to run your website. But with WordPress there are plenty of ways you can optimize and speed up your website in a jiffy.

36. How can I speed up my WordPress website?

There are lots of ways you can optimize and potentially speed up WordPress on your website. Here are a few ways you can improve your site speed today:

37. What is WordPress caching?

WordPress caching dynamically saves and serves an HTML version of your website for your visitors. This puts less of a strain on your server resources, limits database lookups and can greatly speed up the time it takes for your pages to render.

38. Do I need to use a caching plugin?

You don’t have to use a caching plugin, but it can help speed up your website. In fact we’d only recommend skipping a caching plugin if you already have caching built into your hosting. Otherwise it can’t hurt to give WP Super Cache or W3 Total Cache a try (two of the most popular free caching plugins for WordPress).

39. What is a CDN?

CDN stands for Content Delivery Network. The CDN stores copies of your website content (specifically images, Javascript and CSS files) and delivers it to your readers using a network of servers around the world. This way when readers visit your website data is loaded from the server closest to them. CDNs also tend to have very fast response and loading times with minimal downtime.

If you want to test a CDN to see if it would help your web speeds, checkout our roundup of the best free CDN services for WordPress. It’s a great place to start without having to invest a chunk of change up front.

40. What is the difference between a caching plugin and a CDN? And do I need both?

A caching plugin saves and HTML version of your website to reduce database requests and speed up your site. A CDN stores and serves your website assets (images, CSS, Javascript) to increase site speed and lower bandwidth usage. It’s not required to use either, but for the fastest website possible you should use both.

41. Will it slow down my website if I install too many plugins?

We see this question a LOT and the answer is maybe. The issue typically isn’t with the number of plugins you install but rather the size, function and quality of the plugins.

  • Large plugins: Everything but the kitchen sink plugins typically include features for just about everything which makes plugin management easy for you as the user, but it could slow your website down as the more a single plugin does then the more resources it will require.
  • Plugin conflicts: The top issues we see related to plugins are incompatibility or duplicate features. Some plugins simply don’t work when installed on the same website (for example, WooCommerce does not work with W3 Total Cache). Similarly, you really should avoid duplicate functionality. You only need one slider plugin, one SEO plugin, one security plugin, etc.
  • Poor quality: You may come across a plugin that sounds great but once installed slows or brings your website down to a halt completely. Unfortunately there are a lot of poorly coded plugins floating around the web, which is why we always recommend using plugins for reputable sources (such as or CodeCanyon).

WordPress Security

WordPress is used by more than 1 in 4 websites, so it only makes sense that it can become a target from time to time. But this shouldn’t be anything for you to worry about if you follow a few basic tips to keep your WOrdPress website secure.

42. How can I make sure my website is secure?

The best way to ensure your website remains safe is to follow a few simple steps:

  1. Use strong passwords for all user accounts.
  2. Take backups of your WordPress website (here’s a helpful guide on how to backup WordPress).
  3. Update your WordPress installation, themes and plugins (though we do recommend testing updates on a localhost installation or on a staging site first). And if theme or plugin you’re currently using hasn’t been updated in the last couple years you might want to consider switching to a new one.
  4. Don’t install illegal downloads of premium themes and plugins, which almost always include malicious code (virus, spam, hacker backdoor, etc).
  5. Only use plugins and themes from trustworthy websites. We don’t recommend downloading from forums or third party sharing sites (torrents). If you aren’t sure of a website’s trustworthiness check customer reviews, item ratings and social accounts.

43. Is there an easy way to manage my WordPress security?

If you don’t want to worry about your web security we suggest choosing a good managed hosting plan that includes daily backups, firewalls and malware scanning to keep your server safe. And if you want to add an extra layer, consider a security plugin such as Solid Security or Wordfence.

44. What is spam?

Spam is the off topic, irrelevant, inappropriate and unwanted comments, pings and even social media tags you’ll receive at some point when running a website. Usually these are bots and not real people leaving comments on your website.

45. What can I do about spam?

One of the best solutions to control spam on a WordPress website is with the Akismet plugin by Automattic (the creators of WordPress). Akismet helps to filter, destroy and prevent spam using a variety of built-in features and settings. If you’re using JetPack’s comment module then you’re in luck – all comments automatically get run through Akismet’s filters.

Rather manage your website without the help of a plugin? You can enable stricter commenting rules via the dashboard under Settings > Discussion. By enabling core WordPress options to only allowed registered/logged-in users to comment and requiring manual approval for all comments you can prevent spam but this is time consuming and may discourage users from commenting.

Making Money with WordPress

Having a website is great for exposure, but did you know that you can also monetize your website so that it pays for itself (and then some)? Here are some of the most common questions

46. Can I make money with WordPress?

Yes you can! There are a ton of ways to make money with WordPress – it’s our whole business so we’re living proof.

47. What are some easy ways to make money with WordPress?

The easiest way to monetize your website is to take advantage of your website traffic by offering advertising spots and recommending affiliate products, or by starting your own store.

  • Advertising: The simplest was to monetize your website is to include ad spots in your header, sidebar, footer or even in your posts. This can easily be accomplished using third party networks like Adsense or BuySellAds or by working out your own contracts with advertisers privately.
  • Affiliate Marketing: When you join an affiliate program for a product you will receive monetary compensation for referring customers to a product or business. Most programs are either a flat amount once a customer completes a purchase or a percentage of a customer’s first purchase.
  • Start a Store: With WordPress you can sell your own digital or physical goods, offer online courses or even provide services. The possibilities are endless – all you need is a great idea and a reputable e-commerce plugin to get started.

For more ideas on how to turn a profit with your website have a look at this guide on how to make money with WordPress.

48. Are there any special rules I need to follow as an affiliate?

If you are going to use affiliate links on your website it is extremely important that you follow the rules of the FTC (Federal Trade Commission). These are very important and include strict policies coving disclosure of use of affiliate links, sponsored posts (including on social media), giveaway guidelines, honest product reviews and more. Visit the FTC website for complete up to date rules and regulations.

49. How do I start my own store with WordPress?

To build a store with WordPress you simply need to install an e-commerce plugin. Popular options are WooCommerce and Easy Digital Downloads – both of which are great choices for new web-entrepreneurs.

50. What are the requirements for an e-commerce store?

If you plan on starting your own online store just remember that HTTPS is required to collect customer data, so be sure to purchase your SSL certificate before launching your website (otherwise you’ll have to redirect HTTP to HTTPS and it can become complicated). You’ll also want to consider creating pages for your Site Use & Privacy Terms as well a Refund Policy.

This is of course in addition to filing paperwork required in your locale (country, state, province, etc) to sell products and/or services.

Bonus: Questions About WPExplorer

We get a lot of questions about how we made WPExplorer, but here are the top 4 we get pretty much every week:

  • What theme does WPExplorer use? Ours is custom so you can’t find it on the web (sorry!).
  • What authorbox do you use? We use a custom author box, but we highly recommend the Fanciest Authorbox plugin (which we used to use on our site).
  • What social sharing plugin do you use? Unfortunately this is also a custom feature we’ve built into our website, though you can create a similar looking social sharing bar using Bloom or Social Warfare.
  • How can I report a bug for a free WPExplorer theme? On the right side of each free theme page there is a link to the Github repository for that theme. Just click the link, select the issues tab and open a new issue and we’ll take a look!

Wrapping Up

Hopefully we’ve been able to answer some of your questions about WordPress. If your question wasn’t on this list please leave a comment and we’ll do our best to provide you with an answer!

Article by Kyla staff
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  1. PHPNinja

    Hey, Kyla! This guide was super useful for me, I think you really know what you’re doing and how to explain it to the community =) So I wanted to say Thank You before I go back to work on my wordpress!

    • Kyla

      Aww thanks 🙂 But if you think of any FAQs you think I missed let me know and I’ll add em to the list!

  2. Ritika shrivastava

    i am not able to view rhe preview website in wordpress dashboard. its showing error “site is under construction, come back later” i dont knw..

    • Kyla

      It sounds like you might have a maintenance mode or coming soon plugin enabled – in this case the front-end of your website will show an “under construction” or “coming soon” type message. Double check the plugins you have installed and activated, deactivate any maintenance mode or coming soon plugin you might have (if you’re ready to go live) and you should be able to see your site on the front-end.

  3. Patricia Daddona

    Does my client have to choose a monthly plan before I can start building out her website? And can structures within a theme be removed are do they have to all be used?

    • Kyla

      You have three options to build a website before your client has committed to a plan: (1) build the website locally on your computer (2) build your client site using a staging site on your own hosting plan if your own plan allows for multiple staging sites (3) depending on the hosting you plan to use some companies allow developers to build clients sites without being charged for them and when the site is ready to go live you can transfer it to the client to assume the hosting fees (Flywheel used to offer this).

      As for using a theme and removing features, in theory you can remove almost anything from a theme if you have the proper development skills. We would highly suggest using a child theme if you plan on making major changes, or instead creating your own from scratch. That said – a few themes do offer options to “disable” features, one great example is our Total theme that has checkboxes in the theme panel to enable/disable core features.

  4. Patricia Daddona

    Can I remove an entire group in a theme?

    • Kyla

      That depends – what do you mean by group?

  5. Artistic Bird

    I read all 50+ Questions Thank you mam this blog is very informative for me

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