MinervaKB is a WordPress knowledge base plugin that can really make your support life easier. From live search to articles feedback, it has all the features that will help your customers solve their problems quickly, thus reducing the time and money you spend on supporting your clients. And if you’re really serious about improving your knowledge base daily, you’re well equipped with analytics dashboard, articles feedback and ratings. It even integrates with Google Analytics, allowing you to use your favorite tools to check your kb status.
Another big plus is using a plugin vs theme allows you to use it within your main site domain, helping your SEO efforts greatly. This however comes with a challenge – the plugin needs to integrate with any theme perfectly, both in design and functionality. But MinervaKB solves this, by offering multiple predefined search designs plus tons of flexible options. Combine that with shortcodes for all the elements and easy-to-use page builder and you’re ready to go!
While MinervaKB offers many of the premium features offered by SaaS helpdesk solutions, it does not take away your content and you don’t need to pay monthly fees. Also, the price is quite affordable for the amount of options available. And because it is built on top of WordPress, you get the best content editing solution out of the box, used by millions worldwide.
If you have any questions on how to use this plugin, you will not be left alone – with video guides, online docs and even fully-functional online test-drive, generated for each visitor on-demand.
MinervaKB Plugin Features
- Ajax intuitive Live Search with multiple themes
- Analytics dashboard, with views, likes and dislikes weekly / monthly graph
- Search analytics – see what users searched for and which results they received
- Shortcode builder
- One-click demo import
- Articles feedback
- Content restriction. Restrict access to articles based on user role. Show login form and teaser to users who are not registered.
- 732 Google Fonts with flexible load options
- Articles text color and typography
- Google Analytics integration
- Search on articles and topics pages
- Search for articles using tags
- Custom order of topics (drag n drop)
- Custom order of articles (drag n drop)
- Home page box or list layout, with 2, 3 or 4 columns
- Dynamic Table of Contents in articles
- Custom post type slugs
- Breadcrumbs on topics and articles pages
- Nested categories support
- Multiple sidebars for each page type
- Optionally can display page content on knowledge base page
- Icons for topics or articles (600+ icons)
- Show or hide article views, likes and dislikes buttons and count with custom icons
- Estimated reading time for articles
- Enable or disable comments
- Use our templates or switch to your theme default templates
- Override plugin templates from theme
- Topic and articles widgets
- Topics, articles and search shortcodes
- Tip, Info and Warning content shortcodes for use in our articles, with custom colors and icons
- Responsive design
- Optimized for speed
- Translation ready