DreamHost

DreamHost is a great web hosting company with good value for lots of capacity.  They host more than 1 million domains, of which over 600,000 are run on WordPress. They utilize a custom control panel and offer 24 hour support extremely via their website and email (they do not offer phone support unless you purchase it – this keeps hosting costs low for everyone). Another fun fact that environmentally-friendly people out there will appreciate is that DreamHost is 100% carbon neutral (thanks to Renewable Energy Credits and clean energy sources).

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DreamHost Web Hosting Plans

DreamHost’s shared and VPS hosting is Linux based and fairly priced. All packages include unlimited bandwidth, unlimited domains, unlimited MySQL 5 databases, unlimited email accounts, Full Shell / SSH / FTP / SFTP Users, a free domain name for one year, custom control panel (created in-house), and awesome support. Please understand that the packages, prices and services listed below are from November 2012 and may change. You should reference the host’s website for current plan pricing and information.

DreamHost Services & Support

DreamHost has great policies, guarantees, and extras regarding uptime, support, the environment, and charities.

Uptime & Downtime

DreamHost has a 100% uptime guarantee for all shared, VPS and dedicated hosting. If you experience any downtime (other than regularly scheduled maintenance of course) at DreamHost’s fault you will receive a free day’s hosting for every hour of downtime up to 10% of your next pre-pay renewal fee. But configuration tools like Opscode Private Chef™ give DreamHost the ability to scale/design for optimal uptime. Customers are kept up-to-date with a regular newsletter and through the network status blog. Customers can also manually back up their own websites and account data (including mailboxes) with a single click from their control panel just in case.

Support

DreamHost customers can find most of the answers to technical questions in the wiki and forum on the DreamHost’s website. There is a support tab within the control panel to send a direct message to the support team as well, which has a 24-hr response time guarantee. But for $19.95 a month you can purchase a call back option.

Extras

DreamHost also offers FREE CloudFlare performance and security services, limited support for Java, and full support for Jabber (including running your own Jabber server) and Jquery. DreamHost offers an impressive and comprehensive 97-day money back guarantee in addition to their 2 week free trial. And DreamHost is also a feel good host – they are carbon neutral thanks to Renewable Energy Credits and Emission Reduction Credits, and they provide free hosting and donations to non-profit charitable organizations.